Support
Need help with Locaver? We're here.
Locaver is a marketplace for local home services. Customers post jobs and browse showcases of real work; independent local pros show what they do and respond in the mobile app.
Contact us
Questions, account problems, or a report about another user? Email info@locaver.com. We reply within 2 business days.
Deleting your account, blocking a user, and reporting content are all available in the mobile app under Settings.
Frequently asked questions
How do I post a job?
Post a Job lives in the Locaver mobile app: describe the work, add photos, and set when and roughly where you need it done. You can browse open jobs here on the web at /jobs, but posting one needs the app.
How do I contact a pro or respond to an offer?
Local pros see your job on the board and send offers with real pricing. You compare those offers, message the pro, and hire the one you want — all in the mobile app. Messaging is not available on the web.
How do I switch between customer and pro mode?
You choose whether you're a customer or a pro when you create your account, and there is currently no self-serve way to change it. Email us and we'll sort it out for you.
How do I delete my account?
In the app: Profile → Setting → scroll to Danger zone → Delete account, then type DELETE to confirm. It is immediate and cannot be undone. Full instructions, including how to request deletion without the app, are on our account deletion page.
Is my location shared with pros?
Not your exact address. A job post shows only an approximate area — a circle, never a pin — until you assign a pro, and only you and that assigned pro can ever read the precise location. Showcase photos posted by pros do carry an exact location, which is public by design.
See also our Privacy Policy and Terms of Service, or head back to the Locaver home page.